Our Reviews
Kevin N|2023 Chevrolet Traverse
Confirmed Service Customer
7/21/2025
great job keep up the good work
7/22/2025
Kevin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
POMPANO BEACH, FL
Daniel M|2019 Chevrolet Tahoe
Confirmed Service Customer
7/21/2025
Excellent customer service
7/22/2025
Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CORAL SPRINGS, FL
Hassan K|2019 Chevrolet Traverse
Confirmed Service Customer
7/22/2025
This company is committed to providing unparalleled customer service within the automotive sector.
7/23/2025
Hassan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Jillian B|2025 Chevrolet Trax
Confirmed Sales Customer
7/22/2025
Matt was excellent. He knew what I wanted and was able to facilitate to the letter.
NASHIRU OHIOMOJE
7/23/2025
Jillian, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
COCONUT CREEK, FL
Floyd H|2024 Chevrolet Trax
Confirmed Service Customer
7/19/2025
We brought the car in for a check engine light and for the radio/screen that goes black and shuts off intermittently. Ewe went back for it and they said they fixed the exhaust pipe and they did not see anytging wrong with the radio or screen. Driving to work the next day and the check engine light comes back on. So now we have to reschedule another appointment to bring the car back. This issue would not be such a worry, if it was the first time it has happened, but last year we brought it in for a really loud sound that comes through the speaker when you drive for more than 10 minutes and they told us they could not hear it and did not fix it. I had to stand firm and asked them if they even road tested the car. They said no. I refused to take the car and they said they would have someone road test it. The next day they called to say they heard the deafening noise when they road tested it. I have no faith in that service department, because as mechanics, if you are told of an issue, you should at least have an idea of what the issue is. Not even checking for a lose wire or nothing. Just saying it did not happen in the shop is ridiculous.
7/21/2025
Floyd, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to our General Sales Manager at 954-247-3000 when you can so we can address this situation directly. Thank you and have a great day.
MARGATE, FL
Priya S|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/19/2025
I recently purchased my Chevrolet Blazer EV and had a fantastic experience at the dealership! Walid “Will” was calm, respectful, and never pushy. He really took the time to listen to all my needs and made sure I felt comfortable and confident throughout the entire process.
WALID EBRAHIM
7/21/2025
Priya, thanks for your praise and kind comments about our team. Thank you so much again for your feedback! We hope you have a great day!
CORAL SPRINGS, FL
Sandy S|2020 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
The service person was very nice.
7/22/2025
Sandy, we really appreciate your positive review! We can't wait to see you again, have a great day.
Boca Raton, FL
James T|2021 Chevrolet Suburban
Confirmed Service Customer
7/21/2025
It took almost 2weeks to get my car repaired.
7/23/2025
James, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 247-3000 when you have a chance. Thank you, and we look forward to hearing from you.
BOCA RATON, FL
Marcelo M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/22/2025
Good service on time and very nice attention
7/23/2025
Marcelo, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COCONUT CREEK, FL
Esther L M|2024 Chevrolet Trax
Confirmed Service Customer
7/22/2025
I understand that parts take time but you had the car 6 days. Also usually when I get my car back its clean
7/23/2025
Esther, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. General Sales Manager 954-247-3000
BOCA RATON, FL
John M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/22/2025
Everything was fine, but you need to reduce the time it takes for an oil change.
7/23/2025
John, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (954) 245-0785.
MARGATE, FL
Donald N|2020 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
Service was quick friendly and easy.
7/25/2025
Donald, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PARKLAND, FL
Keven S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/25/2025
Sales reps were the only good thing about this dealer. Back office from gm to finance manager were all horrible.
VITALIY LEVIN
7/27/2025
Keven, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Sales Manager at 954-247-3000 so we can assist you further.
BOCA RATON, FL
Richard M|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/28/2025
Brandon is the best customer service every time.
7/29/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! We sincerely value your business and look forward to your next visit!
BOCA RATON, FL
Jacques M|2025 Chevrolet Suburban
Confirmed Service Customer
7/31/2025
Excellent service
8/3/2025
Jacques, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PLANTATION, FL
Andrew D|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
8/1/2025
Thank you Matt for taking care of me once again!!!!!
8/4/2025
Andrew, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
MARGATE, FL
Darrow G|2025 Chevrolet Colorado
Confirmed Sales Customer
8/1/2025
Emmanuel met us and told us he would take care of us in the purchase of of a new truck. He far exceeded our expectations! He not only found us the truck we wanted, he delivered it in perfect form, tires were shiny and the truck was immaculate. We are extremely happy with this salesman and this dealership.
ENMANUEL ROMERO
8/4/2025
We're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. We hope you have a great day!
CORAL SPRINGS, FL
Thomas D|2025 Chevrolet Suburban
Confirmed Sales Customer
8/2/2025
They were friendly and informative and where able to take my trade in and handle all the paper work extremely efficiently
NELSON CALERO
8/4/2025
Thomas, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
BOCA RATON, FL
Constance H|2024 Chevrolet Blazer EV
Confirmed Sales Customer
8/2/2025
Everyone was wonderful and very helpful. Kenny the manager and Renee the sale agent bit went above and beyond.
ROBERTO PEREZ
8/4/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Marlene T|2018 Chevrolet Equinox
Confirmed Service Customer
8/3/2025
It took them two weeks to identify the issue with my car the first time I sent it off, then an additional seven days to fix it. always promising to give me a loaner car so I can go about my everyday business, but never delivering on that promise. The day after I got my car back after three weeks of being held captive, there was an engine noise that wasn't there on the first visit. After six days of waiting, I still haven't received any information on the problem. I never get a response when I phone the representative. There has been no response from anyone, and I still don't know what's wrong with my automobile. I still don't have any answers, and my car is in the service shop. In the event that my representative is not in the office, the other reps never respond. This center is useless.
8/5/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
MARGATE, FL
Santiago O|2021 Chevrolet Suburban
Confirmed Service Customer
8/4/2025
Super always
8/5/2025
Santiago, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CORAL SPRINGS, FL
Alfred R|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/4/2025
Good, the only thing that even with an appointment the wait was 2 hours for an oil change. But I understand that is a busy shop. I made an appointment online the week before but then I arrive at the hour of the appointment I was told if we do not talk to somebody before the appointment that results in a not exact time appointment. So, it was 4 hours wait so I left and scheduled the following week, my appointment was for 2pm and I arrive 1:30pm but even though was a 2 hour wait. That is the only concern. But the shop does a good job.
8/5/2025
Alfred, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (954) 247-3000 so we can assist you further.
WEST PALM BEACH, FL
Tresa A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/8/2025
The Service Department seemed short staffed; after pulling in for service, it took several minutes before being greeted by a Service Manager, while more than one walked past without acknowledgment. After being greeted my truck sat for another 30 minutes before being driven around into the service area. Three hours later my service was complete.I appreciate getting a timely appointment, and my Service Manager Matt Gonsalves was polite and I trust that the $700 in recommended repairs were necessary to keep my truck running optimally; a more streamlined service experience would be appreciated.
8/11/2025
Tresa, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager at 954-247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.
COCONUT CREEK, FL
Richard K|2021 Chevrolet Camaro
Confirmed Service Customer
8/9/2025
From the moment Matt took my call to the end of the repairs, everything was done to my liking. Thank you
8/11/2025
Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again soon!
CORAL SPRINGS, FL
Rosemarie O|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/9/2025
Very pleasant and relaxing experience. I waited for my truck and it was completed before I expected.
8/11/2025
Rosemarie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lou Bachrodt Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
CORAL SPRINGS, FL
Joe V|2011 Chevrolet Silverado
Confirmed Service Customer
8/9/2025
Service manager was great.
8/12/2025
Joe, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! We look forward to your next visit! Take care!
CORAL SPRINGS, FL
Mabel V|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/12/2025
Ok
8/14/2025
Mabel, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
SUNRISE, FL
Angel V|2024 Chevrolet Tahoe
Confirmed Service Customer
8/12/2025
Good
8/14/2025
Angel, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TAMARAC, FL
Frank B|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/12/2025
个 Frank Bowman Local Guide • 13 reviews • 25 photos just now New I ventured into Lou Bachrodt Chevrolet last Saturday hoping to gain some additional research hours on a potential new car purchase in the future. I was welcomed by everyone on the showroom floor with friendly smiles and lots of energy buzzing around the dealership. Renee was my sales advisor - personable, beyond knowledgeable and a great listener. After learning more about each other we ventured out for a test drive of a Chevy Blazer EV. I immediately was impressed by the speed and handle of the car, the infotainment system, the visual displays, the design details around the AC vents, interior of seats, the full moon roof and so many other things. I was equally impressed to learn that Renee has been with Lou Bachrodt for 19 years (if memory serves me!) - and it showed!!! We continued our conversation in the showroom where I met Kenny - someone with equal tenure and similar passion and knowledge to Renee. End result - I left that night with a beautiful 2025 Blazer EV! The rest of the process was seamless and each person on the finance team, sales team, etc were helpful, knowledgeable and patient. From David in the BDC setting the appointment for me and relaying my initial needs to Renee, to Renee sharing her experience in owning/driving a Blazer EV of her own and never making me feel pressured in the process, to Kenny bringing a few other options to the experience, and to Andy in Finance providing detailed information on multiple service and financial options; the overall experience was incredible.
RENEE SMITH
8/14/2025
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT LAUDERDALE, FL
Warren Justin L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/25/2025
Truck could have been valeted inside and out. Tyre pressure could of been set to the correct PSI
7/27/2025
Warren, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LOXAHATCHEE, FL
Stephanie C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/26/2025
Everyone very attentive and respectful. Helping us finding the car that fits our needs and budget.
WILLIAM DUHARTE
7/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again soon!
COCONUT CREEK, FL
Nicholas D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/30/2025
Matt is the best service adviser out there!!!
7/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
COCONUT CREEK, FL
Michael S|2024 Chevrolet Corvette E-Ray
Confirmed Sales Customer
8/4/2025
Great experience. Braxton Smith was very easy to work with and very responsive to any questions I had.
BRAXTON SMITH
8/5/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.
MT PLEASANT, SC
Terence P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/4/2025
Cool experience, The advisor, Lincoln was cool. I’ve dealt with him since I’ve been bringing my vehicle here.
8/6/2025
Terence, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
COCONUT CREEK, FL
Herode E|2025 Chevrolet Traverse
Confirmed Sales Customer
8/5/2025
i really appreciated the service i had from Steven Jean Juste this guy is amazing and helpful thank you Stenven
STEVEN JUSTE
8/6/2025
Herode, we are very happy to have provided you with such a positive experience! Thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again.
LAUDERDALE LAKES, FL
Joel R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
Excellent service by service advisor ⭐️⭐️⭐️⭐️⭐️
8/13/2025
Joel, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
CORAL SPRINGS, FL
Jeffrey J|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/13/2025
Service provided was incorrect according to the paperwork my check engine light came on the next day and fluids was not topped off
8/16/2025
Jeffrey, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.
TAMARAC, FL
Chris J|2021 GMC Yukon
Confirmed Service Customer
8/14/2025
Matt Gonsalves is always super helpful. Never pushy. Very honest.
8/16/2025
Chris, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
PARKLAND, FL
Matheus V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/15/2025
I really felt a very good experience, I had my wife and my toddler with me and Mat was really nice and patient. He showed me a few trucks as I was not 100% sure of the vehicle I was getting. They took care of me and my family during the entire purchasing process, they went above and beyond to make us feel comfortable and find us the best deal for the truck we were looking for. They were so nice to the point of driving my family home while I was closing the deal, this was priceless for me. Thank you Lou Bachrodt Chevrolet and the entire team. I’m glad to be a customer now.
NASHIRU OHIOMOJE
8/17/2025
Matheus, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CORAL SPRINGS, FL
Warren D|2021 Chevrolet Corvette
Confirmed Service Customer
8/15/2025
Work was done on time. Brandon Schoppert was excellent. Showed customer care is his highest priority.
8/17/2025
Warren, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Art G|2023 Chevrolet Corvette
Confirmed Service Customer
8/15/2025
Just had an oil change. Waited long time for service rep to take the car. Got out within 1 hour.
8/17/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PARKLAND, FL
Dircelia P|2018 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
They fixed the exhaust issue on my 2018 Equinox diesel with only 47,000 miles on it upon request and within the GM's warranty. The dealership completed the repair quickly, which, according to the quote they gave me, would have cost over $2,000. The repair was completed within the GM warranty. Great work.
8/17/2025
Dircelia, thank you so much for your positive comments about Lou Bachrodt Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!
CORAL SPRINGS, FL
Jean S|2025 Chevrolet Trax
Confirmed Service Customer
8/17/2025
Excellent
8/18/2025
Jean, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FT LAUDERDALE, FL
Alan S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
8/20/2025
Wonderful customer service!
8/21/2025
Alan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BOYTON BEACH, FL
Andrew D|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/12/2025
Matt reset my brake life and no service was needed honest service rep thank you again!!
8/14/2025
Andrew, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
MARGATE, FL
Yeli C|2024 Chevrolet Tahoe
Confirmed Service Customer
8/15/2025
Service advisor was friendly, and professional and kept his word on the time frame given.
8/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKLAND, FL
Jacqualine S|2023 Chevrolet Tahoe
Confirmed Service Customer
8/18/2025
Good Afternoon, Lou Chevrolet Company, I just wanted to share how much I appreciate having Charles as my service representative. He is incredibly professional, knowledgeable, and always makes me feel welcome—like part of the family. His patience and caring attitude truly stand out. I also had the pleasure of meeting a female representative in the finance department who demonstrated the same level of excellent service. It's clear that your team takes pride in treating customers with respect and kindness. I’m truly grateful to be a loyal customer at your location. Honestly, your team should be training the Fort Lauderdale locations—there’s a lot they could learn from the way you treat your customers. Thank you for the outstanding service
8/19/2025
Jacqualine, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAUDERDALE LAKES, FL
Michelle G|2019 Chevrolet Trax
Confirmed Service Customer
8/20/2025
The experience was good
8/21/2025
Michelle, thank you so much for your positive comments about Lou Bachrodt Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
CORAL SPRINGS, FL
Keith B|2024 GMC Yukon
Confirmed Service Customer
8/21/2025
Brandon schopertt was excellent to deal with.
8/22/2025
Keith, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
POMPANO BEACH, FL
Micheal A|2002 Chevrolet Camaro
Confirmed Service Customer
8/21/2025
Did not have the part needed to repair my car.
8/22/2025
Micheal, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Sales Manager at 954-247-3000 when you have a chance. Thank you, and we look forward to hearing from you.
BOCA RATON, FL
John C|2017 Chevrolet Colorado
Confirmed Service Customer
8/22/2025
Not happy with customer service.
8/24/2025
John, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Sales Manager at 954-247-3000 so we can assist you further.
BOCA RATON, FL
Frederick P|2022 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
Everything was quick and easy.
8/26/2025
Frederick, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
COCONUT CREEK, FL
John A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2025
!
8/27/2025
John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKLAND, FL
Cheryl Z|2018 Chevrolet Malibu
Confirmed Service Customer
8/27/2025
I had a wonderful experience at the dealership. Excellent customer service and a shout out to your associate Brandon who was very kind and knowledgeable.
8/27/2025
Cheryl, thank you for your kind review; we are happy to pass along your comments to Brandon here at Lou Bachrodt Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORAL SPRINGS, FL
Joshua B|2025 Chevrolet Trax
Confirmed Sales Customer
8/27/2025
Everyone was fantastic. We hadn’t purchased a car at a dealership in years.
ENMANUEL ROMERO
8/28/2025
Joshua, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
BOCA RATON, FL
Yvonne M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/29/2025
Vehicle diagnosed fairly quickly by advisor and technician. Advisor arranged vehicle rental. Repair was done expeditiously
9/1/2025
Yvonne, we are glad we could help! If you're ever in need of more help, please let us know!
PEMBROKE PINES, FL
Michael K|2021 Chevrolet Suburban
Confirmed Service Customer
8/30/2025
As always Brandon took care of me. It was a pleasure going
9/2/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
BOCA RATON, FL
Marizabel L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/31/2025
todos fueron increiblemente amables y dispuestos a contestarme maravillosamente bien a todas mis preguntas.
SEBASTIAN LAUB
9/2/2025
Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios. Si necesita algo más, no dude en llamarnos o visitarnos. ¡Que tenga un excelente día!
PEMBROKE PINES, FL
Clive D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/31/2025
My service was on time and it was fast. Great job.
9/2/2025
Clive, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAMARAC, FL
Tony O|2019 Chevrolet Bolt EV
Confirmed Service Customer
9/1/2025
I was told the 12V battery on my Bolt EV needed replacement. This is a battery that was replaced new some months ago and had few miles on it. In addition, we keep the car plugged in when it's parked, and we work from home, so it's plugged in most of the time. This is specifically done to minimize the wear on the 12V battery. That's a known issue and beat practice with EVs. The OEM 12V battery lasted six (6) years and this car has seen heavy AC use in AZ and South Florida in all these six years, which makes it remarkable that it lasted as long. It only went bad when we temporarily stopped plugging in the car while parked due to an issue with our home charger. Naturally, I asked for the battery that was replaced by your service dept to be preserved and returned to me so I could test it, and if defective get a refund from the place I bought it. The service advisor confirmed this would be the case via text message. Not only did they not give me the supposedly defective battery back, they tried to charge me *double* the original estimate when my wife went to pick up the car. The person collecting payment said, quote, "oops, my bad" as soon as my wife put me on the phone when he gave her the total due. This was clearly not a oopsie. This was very much deliberate. The total due in the system didn't magically change to half a second after I got on the phone. This is truly outrageous. Why was my recently new battery not returned to me? Given the "oopsie" above, I'm inclined to think that maybe the battery wasn't an issue at all. Maybe it was just a software glitch that caused the reduced propulsion error message. This is well documented as a potential root cause of this particular error message. But you can't charge double the parts and labor for clearing a software glitch, can you? I'll be taking my cars to a new, trusted dealer from now on.
9/2/2025
Tony, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (954) 245-0785 when you can so we can address this situation directly. Thank you, and have a great day.
PARKLAND, FL
Luis Beltran W|2025 Chevrolet Trax
Confirmed Service Customer
8/20/2025
Excelente atencion..estoy muy satisfevho
8/21/2025
Luis, your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again soon!
MARGATE, FL
Thiago A|2023 Chevrolet Tahoe
Confirmed Service Customer
8/22/2025
Amazing and effective
8/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PARKLAND, FL
Thomas C|2019 Chevrolet Volt
Confirmed Service Customer
8/26/2025
Branden was great to work worth!
8/27/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Thank you, and have a fantastic day!
COCONUT CREEK, FL
John S|2025 Chevrolet Corvette
Confirmed Sales Customer
8/26/2025
Everything went great!
CHRISTOPHER HUNTER
8/27/2025
John, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
DEERFIELD BEACH, FL
Shatorria C|2024 Chevrolet Trax
Confirmed Service Customer
8/27/2025
Charles was nice however the staff is a little rude when you pull up to park the car someone should tell you where to go arrows need to be in place
8/28/2025
Shatorria, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH LAUDERDALE, FL
Wayne R|2022 Chevrolet Equinox
Confirmed Service Customer
8/29/2025
We just had the oil changed and wiper blades replaced. 3 wiper blades (2 front, one in back) for the cost of $150 which includes a service charge of $4.00. I checked out the blades and they don't seem heavy duty or anything just regular ordinary blades that you can get from an auto store. That's too high of a cost for 3 wiper blades.
9/1/2025
Wayne, we truly appreciate your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.
BOCA RATON, FL
Josue V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
8/30/2025
Well taken care of and met all expectations. Brandon, my service advisor is a true professional, and I would recommend him to take care of anyone with their service needs.
9/1/2025
Josue, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUNRISE, FL
Jeffrey S|2024 Chevrolet Corvette Z06
Confirmed Service Customer
9/1/2025
Matt was great
9/3/2025
Jeffrey, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
PARKLAND, FL
Cynthia A|2025 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
My advisor was Lincoln. My appointment was at 10:00, no one even came to talk to me until closer to 10:30. I came in for a rattling noise. I told him EXACTLY what it was and how to fix it because of a bulletin that I saw. It took them almost 4 hours to “diagnose” the problem. No one would come to the phone when I called. It was a very frustrating experience. Overall, the car was there for almost 5 hours. When I picked it up, he said “yes, it was exactly what you said it was.” I wish they had listened in the first place, or at least checked that first. I don’t think I will come back to that dealership again.
CORAL SPRINGS, FL
David C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/1/2025
good experience
SEBASTIAN LAUB
9/2/2025
David, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORAL SPRINGS, FL
Peter T|2024 Chevrolet Tahoe
Confirmed Service Customer
9/2/2025
Charles was as always, very professional. It’s always a pleasure with the interaction of Lou Bachrodt associates. ***** Stars
9/3/2025
Peter, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH LAUDERDALE, FL
Angel C|2021 Chevrolet Traverse
Confirmed Service Customer
9/3/2025
Great experience best attention
9/3/2025
Angel, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MARGATE, FL
Leonardo C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/3/2025
Awe
SEBASTIAN LAUB
9/3/2025
Leonardo, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIGHTHOUSE POINT, FL
Marisa W|2025 Chevrolet Traverse
Confirmed Sales Customer
9/8/2025
Great dealership, amazing experience!
NELSON CALERO
9/8/2025
We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SUNRISE, FL
Eliezer S|2016 Chevrolet Suburban
Confirmed Service Customer
9/8/2025
The service person was excellent (Charlie) however the maintenance personnel are weak. I went for an oil change and waited 3hours and l had an appointment. Plus they forgot to put my oil change level at the windshield. Sometimes they forget to put the 7 and half quarts in the SURBERMAN
COCONUT CREEK, FL
Rene F|2025 Chevrolet Suburban
Confirmed Sales Customer
9/8/2025
Excellent
NORTH MIAMI, FL
Michael L|2019 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Pleasant
9/10/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
COCONUT CREEK, FL
Wilford N|2022 Chevrolet Tahoe
Confirmed Service Customer
9/8/2025
My experience was horrible, I talked to, Lincoln Joseph who did an awesome job, but I told him that I had a nail in my tire and that I wanted him to inspect it. I also wanted my tires and rotated. I was told that the tires had been rotated but I later found out that they were not. My oil filter is saying that I still need it to be replaced, and this morning I woke up flat tire and the nails still in the tire. They lied about completing the inspection and rotating my tire and they may not have even changed the oil filter. Disappointed
9/9/2025
Wilford, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (954) 247-3000 at your earliest convenience to discuss how we can turn your experience into a positive one.
CORAL SPRINGS, FL
Jose D|2021 Chevrolet Traverse
Confirmed Service Customer
9/11/2025
Great service
9/11/2025
Jose, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
LAKE WORTH, FL
Jasen G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/16/2025
I trust bringing my truck in for service as I have been for years. But I’m not happy at all about having to pay $230 for an “update” to get forward collision alert to work. I have full warranty and it’s not like I missed an update for things to operate properly.
9/17/2025
Jasen, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our General Manager at 954-247-3000 so we can make your experience a positive one.
MARGATE, FL
Mark A|2023 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
The team at Lou Bachrodt Chevrolet Service led by Shawn Biskup is the best team in the automotive space. I wouldn’t take my vehicles anywhere else.
9/17/2025
Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKLAND, FL
Scott N|2022 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
did the repair in a timely manner even though I did not have an appointment.
9/17/2025
Scott, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
CORAL SPRINGS, FL
Cynthia R|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/22/2025
I had the pleasure of meeting Sales & Leading Consultant, Matt Ohiomoje When I casually walked into the dealership only to look at cars. I stated upfront that I was not there to make a purchase rather just get familiar with EV cars. He promptly showed me the available models and I liked the Chevy blazer. He patiently showed me the features allowed me to take a test drive and upon return asked what I thought. I reiterated that I was there only to look not purchase but wouldn’t mind hearing what offers were available. He then told me of the incentives that were available, the price of the car and worked diligently to understand my needs, Budget, and whether or not I would be best suited for a purchase or lease. I ultimately ended up, leasing the car and he assisted in negotiating a monthly payment that was within my means with the GSM Hugh. However, the best part of the experience was that at no point did I feel pressured or dismissed because I kept saying I didn’t want to buy a car. Instead, he took his time he understood my needs and did everything possible to accommodate me. He also spent a great deal of time telling me about the cars features and answering all my questions which comforted me and motivated me to get the car. He even stayed way past his shift and stayed at the dealership throughout the entire process, including when I was finally done with Ed in finance at midnight. He also helped to remove my belongings from my trade in and removed my sun pass sticker. He was the perfect gentleman, he followed up with me the following day and week and has made the experience a total delight. He shattered the old stereotype that salesmen crooks/snakes especially when dealing w/women. I would highly recommend working with him and look forward to dealing with him & the team throughout my leasing journey. Lastly, I was so pleased with the experience that I shared my feedback w/Hugh. We both concluded and agreed that buying a car is all about relationships and understanding prospective buyers needs and not the sale or quotas. Because if it wasn’t for Matt’s demeanor, genuine care and professionalism, I would’ve been outta there & no sale. Hope this helps as you’re training your team. Best Regards, Cynthia
NASHIRU OHIOMOJE
9/24/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MARGATE, FL
Willa W|2024 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
The gentkeman who was my Service Manager, Mr. Lincoln, was outstanding. He made me as a Service customer feel welvomed. He also made both the 'drop off' and the 'pick up' tremendously easy. Many thanks, Mr. Lincoln!! Most sincerely, W. Worden Willis
9/9/2025
Willa, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
PARKLAND, FL
David K|2024 Chevrolet Corvette
Confirmed Service Customer
9/8/2025
Frank is the best!!!
9/11/2025
David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PARKLAND, FL
Donald S|2008 Chevrolet Malibu
Confirmed Service Customer
9/10/2025
Always great service and in a timely manner.
9/11/2025
Donald, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
COCONUT CREEK, FL
David B|2022 Chevrolet Corvette
Confirmed Service Customer
9/10/2025
Great service Rep (Frank)
9/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
BOCA RATON, FL
Ryan E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
Great
9/11/2025
Ryan, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PARKLAND, FL
Jose P|2025 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Good
9/11/2025
Jose, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BOCA RATON, FL
Giovanni M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Dropped off vehicle at 7:30am, for oil change, noise of pulley and serpentine belt and front end brake replacement, Frank was sick on this day so Charles took care of me. I came back around 2:30pm and waited till 4:48pm to get my vehicle. Charles was very informative as to what was going on with the progress.
9/24/2025
Giovanni, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PLANTATION, FL
Ronald H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/27/2025
I actually dropped my Silverado off before my appointment time so I could get to work. I advisor was Frank who did a great job at letting me know what was going to be performed. I received a call before I even got to work and also before my actual appointment time letting me know that the job was completed and the vehicle was ready for pick up. The service was very professional and faster than I expected.
9/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAVIE, FL
Adir H|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/26/2025
It was a nice experience, everyone were very helpful.
NASHIRU OHIOMOJE
9/28/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BOCA RATON, FL
Rochelle K|2023 Chevrolet Tahoe
Confirmed Service Customer
9/26/2025
Terrible communication. Left 3 messages for service manager Eddie he never returned 1 of my calls. My service writer didn’t return my calls either. Spoke with him once he said he would check the status of my truck and get back to me. I call him a week later after not hearing from him, he said he was busy.
9/29/2025
Rochelle, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CORAL SPRINGS, FL
Shimon C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/26/2025
Sam was great, Fast service...
9/29/2025
Shimon, we really appreciate your positive review! If you're ever in need of more help, please let us know!
DEERFIELD BEACH, FL
Deon L|2025 Chevrolet Traverse
Confirmed Service Customer
9/28/2025
All good! In and out very quickly.
9/30/2025
Deon, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PARKLAND, FL
Zanu F|2026 Chevrolet Equinox
Confirmed Sales Customer
9/28/2025
My experience was outstanding and fulfilling. Giyermo and his staff always themselves. Will is always great and very professional. I would recommend anyone to purchase their next car through this dealership.
WALID EBRAHIM
9/30/2025
We're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
CORAL SPRINGS, FL
James T|2021 Chevrolet Suburban
Confirmed Service Customer
9/28/2025
Oil change
9/30/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BOCA RATON, FL
Gary H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
Everything was easy and quick. The work was done professionally and fast. Matt did an outstanding job.
9/30/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAKE PLACID, FL
Michael K|2022 Chevrolet Equinox
Confirmed Service Customer
10/7/2025
My car was brought in on a Monday morning by Monday afternoon the car was diagnosed with a safety recall for the fuel pump module Charles told me it would take 4 to 5 days to fix. Charles arrange for a rental car that was covered by GM. It's very refreshing to work with professionals who do what they say and remember to make sure the customer is always happy and satisfied with the service I would have to say Charles filled that to the utmost but visibility and the ability of the car dealership itself. I am very satisfied with the work performed timely manner it was performed in and the constant updates of where the car was in the process of being fixed. You have a team at your dealership.
10/8/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lou Bachrodt Chevrolet - Service. Please don't hesitate to reach out if there's anything additional we can do for you.
POMPANO BEACH, FL
Fred M|2022 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
FRANK IN THE SERVICE IS VERY CUSTOMER CONCERNED, PATIENT, AND HIS EXPERTISE MADE IT A VERY GOOD EXPERIENCE THANK YOU FRED
9/25/2025
Fred, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
DAVIE, FL
Jennifer P|2019 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
Sam makes things easy. He is trustworthy and pleasant.
CORAL SPRINGS, FL
Mack M|2024 Chevrolet Malibu
Confirmed Service Customer
9/23/2025
Great
9/24/2025
Mack, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
LAUDERDALE LAKES, FL
Alberto H|2024 Chevrolet Traverse
Confirmed Service Customer
9/24/2025
Fast and great
9/24/2025
Alberto, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
OAKLAND PARK, FL
Vincent C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/25/2025
Advisor Sam was great they got my truck in and out in a very short period of time,thank you
9/27/2025
Vincent, we are very happy we could provide you with a positive experience! Thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again.
DELRAY BEACH, FL
Danilo C|2021 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Good
9/27/2025
Danilo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BOCA RATON, FL
Jonathan N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
.
SEBASTIAN LAUB
9/29/2025
Jonathan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PARKLAND, FL
Aniel B|2023 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
Great service especially from the Service advisor Frank.
9/30/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BOYNTON BEACH, FL
Jose M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/3/2025
It was a great experience, thanks to both the sales team, Chris and Pedro, and Finance Manager Mohammed. They all did an excellent job. We value and appreciate their kindness, dedication, and achievement-oriented approach. Thank you so much!
PEDRO SALAS
10/6/2025
Jose, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
MIRAMAR, FL
Jack S|2024 Chevrolet Corvette Z06
Confirmed Service Customer
10/8/2025
Great. Donnie gets it done
10/9/2025
Jack, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet - Service! We sincerely value your business and look forward to your next visit!
BOCA RATON, FL
Joseph T|2023 Chevrolet Colorado
Confirmed Service Customer
10/8/2025
Charlston always takes good care of me... I was luckey enough to own and operate my own service business in the 70's... I am very knowledgeable in the automotive business. I switched over and have been flying a private Jet since 1990. The last thing that I would need would be a service center with little or no knowledge. These guys are the real deal... I could not be any more satisfied !!
10/9/2025
Joseph, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Lou Bachrodt Chevrolet
DEERFIELD BEACH, FL
Jose B|2025 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Sam Mercado is always very professional, accommodating and friendly. He makes the service a pleasant experience with quick service.
10/10/2025
Jose, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEERFIELD BEACH, FL
Luiz M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/9/2025
Everything was nice and smooth the agreement between me. The salesman and the manager was fine.
NELSON CALERO
10/11/2025
Luiz, thank you so much for your positive comments about Lou Bachrodt Chevrolet! We sincerely value your business and look forward to your next visit!
BOCA RATON, FL
Yineiry S|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/9/2025
Excelent !!
NASHIRU OHIOMOJE
10/12/2025
Yineiry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MIRAMAR, FL
Ellen T|2018 Chevrolet Malibu
Confirmed Service Customer
10/10/2025
Not only was the problem with my car fixed, but everything was done in the timeframe we were told. Matthew was great to work with!!
10/12/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Joseph C|2017 Chevrolet Corvette
Confirmed Service Customer
10/13/2025
It starts with the Service Advisor Mr. Frank Benvenuto who was excellent. He took special care of all the service my car needed. Pleasure to deal with a and made my visit excellent. Hi Praises .
10/13/2025
Joseph, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DEERFIELD BEACH, FL
Matthew M|2022 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
Took the car in a few months ago because cruise control was acting up and wouldn’t stay at an rpm. They told me to “get familiar with the cruise control”. Also had them look at the ac because it wasn’t circulating. got the car back and the ac still isn’t circulating to this day. two weeks ago the fuel pump went. There was a recall from January 2023 for the fuel pump and they sold me the car, let me come in to get the cruise control checked and never once thought maybe the fuel pump was bad, or even looked at it. Then told me the recall came out the day before I got the car back and this was “under warranty.” That is a lie. I had the same equinox just a year older before this car. I know how to use cruise control. Also got my car back with scratches on the bumper and an ant infestation. Why are there ants in my car? Why was I told three different answers about getting a loaner? 1. There are none available, 2. We only give loaners after an inspection 3. Theres a loaner available for you then when I go get it, there’s no car available! The lies I was told in just a week were atrocious. I left unwhole with a car in worse condition than before I brought it. Also quoted 1300 for a buy 3 get 1 free tire change which is just a despicable price. Not to mention a despicable price for someone you’ve been lying to all week. I cannot and will not come back to this dealership. I feel like I people that come here and don’t have a corvette get poor treatment. I’ve seen customers walking around looking for help. Then when a corvette pulls up to service, 5 employees run to them immediately. What a shame.
10/15/2025
Matthew, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.
CORAL SPRINGS, FL
Benjamin Y|2022 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Did the necessary repair in a timely manner. Vehicle was ready when expected. Frank was helpful and kept me aware of the situation.
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Jaron R|2022 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
No complaints, great service
10/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CORAL SPRINGS, FL
Patricia W|2026 Chevrolet Traverse
Confirmed Sales Customer
10/8/2025
Everyone was very helpful.
ELAN OHANA
10/11/2025
Patricia, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
HOLLYWOOD, FL
John M|2022 Chevrolet Corvette
Confirmed Service Customer
10/10/2025
Frank Benvenuto was a pleasure to deal with. Very knowledgeable and professional. Being a member of the Corvette Club of South Florida I like having my C8 serviced at Lou Bachrodt Chevrolet.
10/12/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.
BOCA RATON, FL
Fabiana S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/12/2025
⭐️⭐️⭐️⭐️⭐️ Great service! Honest, fast, and reliable. I trust them with my car and highly recommend this place.
10/13/2025
Fabiana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Eric W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
Was told my advisor called out sick. Another advisor stepped up and took care of me. Very friendly
10/19/2025
Eric, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
POMPANO BEACH, FL
John M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
GOT ME IN AND OUT FAST
10/18/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
DEERFIELD BEACH, FL
Gioconda F|2026 Chevrolet Trax
Confirmed Sales Customer
10/17/2025
Everybody there was very helpful and friendly, they made the buying experience easy and stress free. Brahim the sales representative was very professional and made the buying experience pleasant and stress free. Thanks so much!
WALID EBRAHIM
10/19/2025
Gioconda, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Adley V|2020 Chevrolet Tahoe
Confirmed Service Customer
10/14/2025
I normally deal with Brandon. He has been my service advisor since I bought the vehicle. He’s so polite and funny.
10/16/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COCONUT CREEK, FL
Daniel C|2024 Chevrolet Traverse Limited
Confirmed Service Customer
10/15/2025
Brandon in service and techs are fantastic
10/17/2025
Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COCONUT CREEK, FL
Lauren V|2026 Chevrolet Trax
Confirmed Sales Customer
10/17/2025
Sometimes getting a new car isn't because that is what you wanted to do, but rather it was a need. I cannot say enough about everyone at Lou Bachrodt, the care and consideration that went into making sure I could get into a new car and ensuring that it fit into my budget was over and beyond what I ever expected. Neil and Kenny are amazing and honestly cannot thank them enough. Kenny remembered me from being a long-time customer and really worked wonders to ensure I had a new car. Mo was equally amazing handling the finance paperwork Thank you for always helping me when it comes to my vehicles and the vehicles for my family.
NEIL WEISSMAN
10/19/2025
Lauren, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTON, FL
Michael F|2024 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
The only problem with my experience was when I set an appointment for my service on your website apparently the service department is not getting the appointments.
10/20/2025
We appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
CORAL SPRINGS, FL
Vadim M|2023 Chevrolet Tahoe
Confirmed Service Customer
10/18/2025
Good
10/20/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
SUNNY ISLES BEACH, FL
Donald S|2008 Chevrolet Malibu
Confirmed Service Customer
10/19/2025
Service as always great and professional.
10/20/2025
Donald, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COCONUT CREEK, FL
Isaac D|2019 Chevrolet Tahoe
Confirmed Service Customer
10/19/2025
They replaced the lug that was miss place on my last service and I got a courtesy car wash the first in 4 months thank you but they didn't rotate my tires.
10/20/2025
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
MARIANNA, FL
Lia P|2024 Chevrolet Trax
Confirmed Service Customer
10/22/2025
It was amazing! very fast and efficient.
10/22/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
DORAL, FL
Elizabeth P|2021 Chevrolet Camaro
Confirmed Service Customer
10/22/2025
Always great service
10/23/2025
Elizabeth, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Lou Bachrodt Chevrolet
COCONUT CREEK, FL
Jimmy S|2023 Chevrolet Suburban 1500
Confirmed Service Customer
10/23/2025
I was greeted immediately by the staff. Service crew is great. Very professional and understanding.
10/26/2025
Jimmy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKLAND, FL
Kevin M|2021 Chevrolet Camaro
Confirmed Service Customer
10/23/2025
Dropped off on 10/20 but couldn’t get any updates on status after calling numerous times to advisor so went to shop on 10/21 to find out advisor is out. He should have asked another advisor to update customer. Terrible customer service
10/26/2025
Kevin, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CORAL SPRINGS, FL
Leroy G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
Everybody was great the managers, sales team and finance department thanks I’m very happy with my new 2026 Chevy pick up truck.
JESSE HENRY
10/26/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT LAUDERDALE, FL
Eugene F|2024 Chevrolet Colorado
Confirmed Service Customer
10/25/2025
Great service from Matt.
10/27/2025
Eugene, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.
WELLINGTON, FL
Sharon W|2013 Chevrolet Cruze
Confirmed Service Customer
10/25/2025
My circumstances required above average help and wisdom. I received kindness and thoughtfulness which helped me though my decision regarding my precious car. Brandon in the service department is a valuable employee. You have an excellent dealership. Thank you very much.
10/27/2025
Sharon, thank you so much for your positive comments about Lou Bachrodt Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Mariel A|2024 Chevrolet Equinox
Confirmed Service Customer
10/25/2025
As usual, everything was easy and I was treated very well. Thank you.
10/27/2025
Mariel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COCONUT CREEK, FL
Dean K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/20/2025
Has been terrible. Incomplete work. Scratching and lying about repairs. Installing broken headliner. Absolutely disappointing
10/21/2025
Dean, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our general sales manager at (954) 247-3000 so we can work towards a resolution.
DEERFIELD BEACH, FL
George D|2016 Chevrolet Tahoe
Confirmed Service Customer
10/21/2025
g
10/22/2025
George, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CORAL SPRINGS, FL
Luis P|2021 Chevrolet Colorado
Confirmed Service Customer
10/24/2025
Excellent customer service,
10/26/2025
Luis, we are very happy to have provided you with such a positive experience! We hope to see you soon!
MARGATE, FL
Gloria P|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Very professional staff
10/26/2025
Gloria, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. We can't wait to see you again, have a great day.
NORTH LAUDERDALE, FL
Anthony N|2019 Chevrolet Traverse
Confirmed Service Customer
10/28/2025
Excellent! Charles in the service department always gives me a great experience. He communicates with me thru the process and makes needed recommendations but doesn't try to oversell me.
10/29/2025
Anthony, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
BOCA RATON, FL
Rodney R|2021 Chevrolet Corvette
Confirmed Service Customer
10/29/2025
My service manager Brandon Schoppert knows my 2021 c08 best!! What it needs and what I expect. He has always delivered! Thank you Lou Bachrodt for the job well done and thirty years of great service!
10/30/2025
Rodney, our staff is committed to providing each of our clients with the best automotive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MIAMI, FL
Bryan F|2025 Chevrolet Suburban 1500
Confirmed Service Customer
10/30/2025
service was exceptional
11/2/2025
Bryan, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CORAL SPRINGS, FL
Jason F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/31/2025
Service was quick and efficient. The only complaint is that my service assistant was 20 minutes late. Scheduled a 7:30 appointment. Service assistant arrived at 7:50.
11/3/2025
Jason, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager at 954-247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.
DEERFIELD BEACH, FL
Garfield S|2021 Chevrolet Tahoe
Confirmed Service Customer
10/28/2025
Matthew my service advisor diagnosed my truck and informed me of my issues that needs attention. No pressure was applied but the urgency was delivered.. He always provide excellent customer service. He is a huge asset to the Dealership . Thanks for all you do Matt.
10/29/2025
Garfield, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
PEMBROKE PINES, FL
Matthew S|2020 GMC 1500 Sierra
Confirmed Service Customer
10/30/2025
Technician said he ordered a replacement radio over 2 months ago but despite leaving multiple voicemails in the time since have never received a call back or status update.
11/2/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.
CORAL SPRINGS, FL
Oscar C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/31/2025
Vuelvo a elegir este Dealer para sacar un auto y una vez más salgo decepcionado
ELAN OHANA
11/3/2025
Oscar, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Sales Manager at 954-247-3000 so we can assist you further.
MIAMI GARDENS, FL
Michele F|2026 Chevrolet Equinox
Confirmed Sales Customer
10/31/2025
I am 100% impressed with the dealership and all of the employees I worked with. They did exactly what we agreed on, didn't try to up-sale me one bit. It was a very pleasant experience. I recommend Lou Bachrodt to anyone who it is looking for a new or used vehicle. I especially want to recommend my salesperson, Jesse Henry. He was the best and followed up with me on every aspect of the purchase. They are very fortunate to have such a caring person working for them.
JESSE HENRY
11/3/2025
Michele, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND BEACH, FL
Vicki D|2019 Chevrolet Traverse
Confirmed Service Customer
10/31/2025
Your return phone call about the ordered parts have arrived - NEVER Happens
11/3/2025
Vicki, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (954) 245-0785 when you have a chance. Thank you, and we look forward to hearing from you.
DEERFIELD BEACH, FL
John M|2020 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
In and out in under an hour
11/3/2025
John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
DEERFIELD BEACH, FL
Pedro Moline M|2023 Chevrolet Tahoe
Confirmed Service Customer
11/4/2025
Normally after service I find my car washed. I took it in for a recall and honestly visited also to change the car due to engine recall I am completely unsatisfied. I left the dealership very unsatisfied
11/5/2025
We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 954-247-3000 so we can work towards a resolution. General Sales Manager at 954-247-3000
PLANTATION, FL
Mark C|2022 Chevrolet Corvette
Confirmed Service Customer
11/3/2025
Charles was very professional and got the work completed in a timely fashion. Excellent visit
11/5/2025
Mark, we really appreciate your positive review! We look forward to your next visit! Take care!
BOCA RATON, FL
William H|2012 Chevrolet Silverado
Confirmed Service Customer
11/3/2025
Frank can always be counted on to get the job done right.
11/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
COCONUT CREEK, FL
Santiago O|2025 Chevrolet Suburban
Confirmed Service Customer
11/3/2025
Always excellent.
11/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
CORAL SPRINGS, FL
Michael R|2026 Chevrolet Colorado
Confirmed Sales Customer
11/4/2025
Staff was friendly and knowledgeable and my rep Nelson was absolutely amazing he went above and beyond to make us feel comfortable and make sure our needs were met I would recommend this dealership to everyone and especially Nelson to make your experience an awesome one like mine
NELSON CALERO
11/5/2025
Michael, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLYWOOD, FL
James C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
Charles is amazing!!!
11/6/2025
James, thank you for your kind review; we are happy to pass along your comments to Charles here at Lou Bachrodt Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
MARGATE, FL
Erin L|2026 Chevrolet Equinox
Confirmed Sales Customer
11/5/2025
Couldn’t be happier. I am not the easiest person to sell a car to, I had a list of wants, no credit, limited money down, I honestly wasn’t sure if I would even be able to purchase a car and when I say they went above an beyond to make what I wanted work. I couldn’t be happier. I have a brand new car that isn’t draining my entire bank account every month. Numerous employees helped with my transaction and made sure things went in the right direction. If you want a dealership that will take care of you and ensure nothing is missed this is the place. They got you covered no matter what the “problem” may be. This is the place to go.
RENEE SMITH
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Rody H|2025 Chevrolet Trax
Confirmed Service Customer
11/6/2025
Very professional
11/7/2025
Rody, we appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
TAMARAC, FL
Michael H|2023 Chevrolet Corvette
Confirmed Service Customer
11/6/2025
Brandon provided excellent customer service. I am new to the area and it is important to me to build a trustworthy relationship with the dealer.
11/7/2025
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again soon! We do hope we can be of assistance in the future. Take care!
MARGATE CITY, NJ
Doug B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/4/2025
Wonderful time. Frank is awesome.
11/5/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CORAL SPRINGS, FL
Eligio B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
The service was great with getting my truck scheduled, I took my truck in because apparently my driver seat motor stopped working and needed to be changed. Once I received my truck back, my seat was working again thank god, but coming from my front left tire area , I hear a winding noise, and it only happens when I come to a stop. I’ve never heard that noise until I got my truck back, not sure what could have happened. I tried to over look it at first because it usually drive with my windows up, thought it would have went away after a few days, thought it could have been maybe from them lifting the truck or something. The sound is actually annoying now, and definitely noticeable.
11/13/2025
Alberto, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.
PORT ST LUCIE, FL
Ronald G|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/14/2025
My service representative was very nice, but nothing is fixed. We brought our Equinox in because the supercruise and our back up camera werent working. They had our car for 2 full weeks and replaced a lot of modules, but our Supercruise and back up camera still don't work. Im not sure what the modules they replaced were for because there was nothing else wrong with our car. They said the module for Supercruise was back ordered but after 3 weeks, it still hasn't come in.. Our serevice representative, Charles is very nice, but GM needs to get going on having this module available. The lack of stars is not Charles' fault. It is GM
11/16/2025
Ronald, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (954) 247-3000 at your earliest convenience to discuss how we can turn this experience into a positive one.
COCONUT CREEK, FL
Kelly D|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/14/2025
Efficient
11/17/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEERFIELD BEACH, FL
Federico N|2017 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
exelent work
11/17/2025
Federico, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MARGATE, FL
Argelio P|2025 Chevrolet Trailblazer
Confirmed Sales Customer
11/14/2025
Me siento parte de esta familia, muy agradecido por toda su ayuda, por ser un excelente negocio, tener opciones y sobre todo hacer sentir bien al cliente. Los felicito..
RODRIGO CARDOSO
11/17/2025
Argelio, tus comentarios y valoración son muy importantes para nosotros. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un día estupendo!
COCONUT CREEK, FL
Keith S|2023 Chevrolet Corvette
Confirmed Service Customer
11/14/2025
Quick service and excellent customer care
11/17/2025
Keith, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
PARKLAND, FL
Victor S|2024 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
Everything was smooth
11/17/2025
Victor, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
POMPANO BEACH, FL
Janice P|2025 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
I appreciate how helpful Jacob was when I arrived at your dealership with a nail in my vehicle’s tire. He handled everything smoothly and kept me updated while I waited. He ordered a new tire, had a technician install a spare, and placed the damaged tire in my trunk so I could drive home safely. Two days later, I returned, and your team took great care of my vehicle, even on a busy day. After the repair, Jacob brought my car to the wash, and I left completely satisfied. Thank you for the excellent service!
11/22/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Service and we hope to see you again soon!
DEERFIELD BEACH, FL
Jessica H|2011 GMC Sierra
Confirmed Service Customer
11/19/2025
Excellent service and product
11/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CORAL SPRINGS, FL
Ricardo N|2026 Chevrolet Suburban
Confirmed Sales Customer
11/20/2025
Was good
RODRIGO CARDOSO
11/23/2025
Ricardo, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MIAMI, FL
Nicholas D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
Matt is the best employee Lou BACHRODT has point blank!!!
11/23/2025
Nicholas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COCONUT CREEK, FL
Jerry M|2016 Chevrolet Tahoe
Confirmed Service Customer
11/21/2025
Service writer Sam Mercado kept me advised on the progress of my repair.
11/23/2025
Jerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORAL SPRINGS, FL
Jeff R|2024 Chevrolet Corvette Z06
Confirmed Service Customer
11/21/2025
Horrible- Performed service that was expressly told not to do and damaged several parts. When I questioned the mechanic, he exploded in rage trying to fight me. Service Manager then came out and committed battery against me by pulling on my arm. Car still damaged and no resolution presented. Will now have to engage legal representation to settle dispute.
BOCA RATON, FL
Mark H|2026 Chevrolet Colorado
Confirmed Sales Customer
11/12/2025
Elan and the rest of the staff helped get Me in my new truck seamless and easy. I’m very happy with the process
TAMARAC, FL
Henry M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/13/2025
Ok
PEDRO SALAS
11/14/2025
Henry, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
HIALEAH, FL
Dawn G|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/16/2025
Not sure if this is for the service our truck received or when I called to see what you would offer on the truck. 1) if it was for the service on the truck the service tech is very nice. Unfortunately the issue with our truck has not been solved. We will be bringing it back. We did not pay $4500 for a major problem to go unfixed. 2) if it was because I called about the postcard I received about buying my truck with an aggressive offer then I must say I laughed at the offer. It was not aggressive at all. In fact it was way less than anywhere else I took it.
11/17/2025
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Sales Manager at 954-247-3000 so we can make your experience a positive one.
BOCA RATON, FL
Singne/michael D|2022 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
Overall good. There needs to be a more customer friendly check in process for service appointments. Everyone been there, customers simply have to wait outside for a service advisor, and have never been on time for scheduled visits. In this case, the service advisor was not working or on property and nobody else was able to assist me. Tech’s had no idea how to help, and the parts team inside were also no help. I had to call customer service from the outdoor waiting area at customer service and then a different service manager finally stepped in to check me in.
11/18/2025
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PARKLAND, FL
Andrew D|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/23/2025
Great service good people thank you jess hugh and andy appreciate you guys!!!!!
11/25/2025
Andrew, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARGATE, FL
Carl D|2022 Chevrolet Trax
Confirmed Service Customer
11/24/2025
Charleston was very informative and helpful
11/24/2025
Carl, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
DEERFIELD BEACH, FL
Paul P|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
11/26/2025
excellent
ELAN OHANA
11/27/2025
Paul, we appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
PARKLAND, FL
Mohammed A|2025 Chevrolet Tahoe
Confirmed Service Customer
11/26/2025
Good service
11/27/2025
Mohammed, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
CORAL SPRINGS, FL
Tony O|2019 Chevrolet Bolt EV
Confirmed Service Customer
11/21/2025
I brought in the car for the same exact issue in August. I told my advisor of the Chevrolet bulletin with the fix for this particular issue, and that it is covered under the warranty. Instead, they replaced my 6-mo old 12V battery, which had tested perfectly fine and put in one with lower CCAs than my battery. I was charged nearly $600 and it didn't fix the issue, so I brought the car back this month because my advisor was out for a couple of weeks and I was out for a couple of weeks. Once again, I stressed the bulletin from the manufacturer and it seems they performed the proper fix this time. However, when I asked for a full refund on the work from August I was told "the manager will look into it." This should be an automatic, I don't know what the manager needs to review, it's all quite straightforward. If I don't get a full refund, I will contact the State Attorney's Office and also log a FDUTPA claim with the Broward County Court. Do the right thing.
PARKLAND, FL
Richard C|2025 Chevrolet Trax
Confirmed Service Customer
11/24/2025
I believe the agent who dealt with me was Lincoln Joseph (I took a card off his desk, hopefully was the right person) was awesome. The servicing was done in a timely manner (thanks to the mechanics etc). Overall good experience.
11/25/2025
Richard, It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
CORAL SPRINGS, FL
Miguel C|2023 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
Great service advisor
11/25/2025
Miguel, we really appreciate your positive review! We hope to see you soon!
BOCA RATON, FL
Richard H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
It was a great experience. Lincoln, my advisor, got my vehicle in immediately and the mechanic completed the work effectively and quickly. I was out within an hour of when I got there. Everyone was great.
11/25/2025
Richard, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
SUNRISE, FL
Rafael A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
Very helpful in getting me approved. Fast service
ROBERTSON DESPEIGNES
11/26/2025
Rafael, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MARGATE, FL
Luis R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/27/2025
Great service
11/28/2025
Luis, we are glad we could help! We hope you have a great day!
MIRAMAR, FL
Graciela S|2022 Chevrolet Tahoe
Confirmed Service Customer
11/28/2025
My car is in warranty . Tahoe SRT 2022.electric problem , the car is not fixed.sensor problem drain. Battery please check real mechanic.the last appointment they won't give me any information on what the problem with the car was,. they said they would email it and I still haven't received anything, they gave me the car, and it continues with the same problems
11/29/2025
Graciela, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience to discuss how we can turn your experience into a positive one.
BOCA RATON, FL
Stephen R|2023 Chevrolet Malibu
Confirmed Service Customer
11/27/2025
Always enjoy your customer waiting area. For whatever reason, I did not receive any paperwork describing work done to my vehicle, including a new battery!
11/28/2025
Stephen, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (954) 247-3000 when you can so we can address this situation directly. Thank you and have a great day.
DEERFIELD BEACH, FL
Jennifer G|2023 Chevrolet Tahoe
Confirmed Service Customer
11/29/2025
The service was outstanding and my advisor always does an amazing job!
11/29/2025
Jennifer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LAKE WORTH, FL
Stacy A|2024 Chevrolet Tahoe
Confirmed Service Customer
12/1/2025
I dropped my truck off for warranty work thinking it’d be a week. They had my truck for 2 weeks apparently because they were backed up with work. Had they broke me, I’d have brought it back when they had the time to do it. The worst part was I called several times and NO ONE called me back. I stopped in twice but the service writer and the head of service weren’t there either time. Even though I left messages to find out what was going on and when they thought my truck might be done, NO ONE called me back. This is one reason why I won’t have my truck serviced there. I was only there this time due to warranty work.
12/2/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
COCONUT CREEK, FL
Deborah H|2025 Chevrolet Trax
Confirmed Service Customer
12/2/2025
Called for appt. Left vehicle and key in drop box. Vehicle was ready next day. Service tech. was polite and professional.
12/2/2025
Deborah, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CORAL SPRINGS, FL
Charles W|2021 GMC Acadia
Confirmed Service Customer
12/2/2025
Lincoln is always a pleasure to work with. He has great customer service and he works very hard and proficiently at making sure the car is service as soon as possible.
12/2/2025
Charles, thank you for your kind review; we are happy to pass along your comments to Lincoln here at Lou Bachrodt Chevrolet! Feel free to reach out to us if you need anything. Have a wonderful day.
MARGATE, FL
Carlot J|2019 Chevrolet Camaro
Confirmed Service Customer
12/4/2025
Awesome
12/4/2025
Carlot, your satisfaction is our top priority. We look forward to your next visit! Take care!
NORTH LAUDERDALE, FL
Leonard N|2016 Chevrolet Traverse
Confirmed Service Customer
12/5/2025
Brandon in Service took very good care of me and my vehicle. Very prompt, courteous and professional.
12/5/2025
Nicotra, Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
BOCA RATON, FL
Robert R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
BEST SALESMAN ELAN OHANA
ELAN OHANA
11/28/2025
Your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
BOCA RATON, FL
Joseildo D|2025 Chevrolet Trax
Confirmed Sales Customer
11/28/2025
I received excellent service from the salesman Joabi Pereira. In fact, he convinced me, in a good way, to buy the Chevrolet Trax.
HELANO OLIVEIRA
11/29/2025
Joseildo, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COCONUT CREEK, FL
Carlo C|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/3/2025
Good Deal ,the employees are so professional and patient.
WALID EBRAHIM
12/4/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CORAL SPRINGS, FL
John M|2025 Chevrolet Corvette Stingray
Confirmed Service Customer
12/5/2025
my new corvette getting my first service call, complimentary. While waiting sending me photos of my car in the shop saying that i have 9 dents and 3 scratches on my new car. Turns out there are none. The machine captures LIGHT REFLECTIONS AND BOLTS as damage. Also, squeaking brakes need a lubricant. Car has only 4,000 miles on it. Dealer doesnt have the lubricant in stock?? 3 days later they still havent contacted me about the lubricant. This is a CHEVY dealership. So I will have to come back again for that service/repair. Disappointing!!
12/6/2025
John, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (954) 245-0785 so we may assist you in moving forward towards a resolution.
MARGATE, FL
Robert D|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
12/5/2025
I had a no hassle visit at service. Service advisor Brandon Schoppert was courteous, understanding of my issue with my car.
12/6/2025
Robert, we are very happy to have provided you with such a positive experience! Thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again.
DEERFIELD BEACH, FL
James C|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
12/8/2025
Charlie my service writer was perfect. A very good listener, took care of all my problems. Very happy.
12/8/2025
James, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
BOYNTON BEACH, FL
Dione B|2025 Chevrolet Trax
Confirmed Service Customer
12/8/2025
Fast
12/9/2025
Dione, we really appreciate your positive review! If you're ever in need of help, please let us know!
BOCA RATON, FL
Agdy H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/9/2025
Excellent service, thanks to everyone who was able to help me.
DENNISTON MCKITTY
12/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
TAMARAC, FL
Lisa R|2020 Chevrolet Spark
Confirmed Service Customer
12/9/2025
Fast and friendly
12/9/2025
Lisa, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
COCONUT CREEK, FL
April E|2025 Chevrolet Trax
Confirmed Service Customer
12/9/2025
Poor communication. Not very information on at all. They act like they don't want to talk to tell you what's going on with your car.
12/9/2025
April, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.
OAKLAND PARK, FL
Belinda K|2024 Chevrolet Traverse
Confirmed Service Customer
12/10/2025
Sam takes care of things
12/11/2025
Belinda, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! We sincerely value your business and look forward to your next visit!
LOXAHATCHEE, FL
Elliott L|2026 Chevrolet Suburban
Confirmed Service Customer
12/10/2025
Fast
12/11/2025
Elliott, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
COCONUT CREEK, FL
Michael M|2026 Chevrolet Silverado 2500HD
Confirmed Sales Customer
12/11/2025
I had a great experience, Renee helped me in finding my dream car and made sure that everything was perfect. Ed helped us on finance and was very friendly and professional, the whole staff was incredible and I’ll definitely buy my next car here.
RENEE SMITH
12/13/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Thank you again for choosing Lou Bachrodt Chevrolet and we hope to see you again.
DELRAY BEACH, FL
Freddie S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
awesome service
MARGATE, FL
Gloria R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Everything is good in attention with Sam.
12/13/2025
Gloria, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
MARGATE, FL
Judy B|2023 Chevrolet Equinox
Confirmed Service Customer
12/14/2025
Brought my Equinox in for an oil change, saw Tim very satisfied didn’t mind waiting when the staff keeps you updated - while in the lounge was able to use my rewards at the store and towards my oil change
12/15/2025
Judy, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
CORAL SPRINGS, FL
Richard G|2024 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
I found out Frank B. was gone, but Sam M. took good care of me. Everything went well.
12/15/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet - Service! We sincerely value your business and look forward to your next visit!
HALLANDALE BEACH, FL
Carie Marie B|2023 Chevrolet Tahoe
Confirmed Service Customer
12/12/2025
I deal with Charles in the service department and he's always super attentive and very professional. Never had a problem in the year and a half I've owned my vehicle and have brought it here for service they are great
12/12/2025
Carie, we're happy to hear you had such a positive experience with Charles! Feel free to reach out to us if you need anything. Have a wonderful day.
COCONUT CREEK, FL
Catherine V|2019 Chevrolet Malibu
Confirmed Service Customer
12/12/2025
I alway get excellent service at LOU Bachrodt. I love my Chevy Malibu.
12/13/2025
Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
BOCA RATON, FL
Christopher C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
I answered before about why my experience wasn’t good. The staff I dealt with was great but the fact 2 of my 3 reasons for going that day weren’t resolved and won’t be resolved ever apparently…. Not by the dealership at least. It’ll be on my own account.
12/13/2025
Christopher, we truly appreciate your feedback. Please reach out to our General Sales Manager at 954-247-3000 so we may assist you in moving forward towards a resolution.
MIAMI, FL
Joe V|2018 Chevrolet Malibu
Confirmed Service Customer
12/13/2025
The service team is above any other in South Florida, providing excellent customer service.
12/14/2025
Joe, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!
CORAL SPRINGS, FL
Madeline Z|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/15/2025
Great job
12/16/2025
Madeline, thank you for the high star rating! We hope to see you soon!
PLANTATION, FL
Santiago O|2025 Chevrolet Suburban
Confirmed Service Customer
12/16/2025
Always the best
12/18/2025
Santiago, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORAL SPRINGS, FL
James L|2025 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
Need to start telling the truth to customers
12/18/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to our General Sales Manager at 954-247-3000 at your earliest convenience and we will do our best to resolve this with you.
CORAL SPRINGS, FL
Thomas C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/18/2025
The entire staff was amazing. We were able to do a great deal of the paperwork and financing information prior to us coming into the dealership to finalize the sale. The Sales Manager, Sales Rep (Rodrigo), and Financial Rep Andrew were all top notch! Tom, Erin, Drew Craig
RODRIGO CARDOSO
12/19/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
BOYNTON BEACH, FL
Dorothy R|2023 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Service perform was great. Easy in and understandable wait time. Courteous workers.
12/19/2025
Dorothy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEERFIELD BEACH, FL
Hugo L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/19/2025
Great service
12/21/2025
Hugo, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Lou Bachrodt Chevrolet - Service
MARGATE, FL
Kurt D|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
12/22/2025
Everybody at this dealership is very courteous and helpful
12/23/2025
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
BOCA RATON, FL
James M|2024 Chevrolet Trax
Confirmed Service Customer
12/23/2025
Charles in customer service is the best..I'm 65 with back issues so I appreciated the Uber. Nice touch. The service technician did a great job. I even got a car wash. Thanks for everything.
12/24/2025
James, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARGATE, FL
Victoria T|2024 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
Got checked in quickly and team member helping me was super helpful. Got my car back within the estimated time frame provided.
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CORAL SPRINGS, FL
Jorge F|2020 Chevrolet Colorado
Confirmed Service Customer
12/24/2025
Exelent service in a time maner
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PALM SPRINGS, FL
Giovanni M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
Staff was very communicative and oil change and tire rotation was completed in a timely manner
12/25/2025
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
CORAL SPRINGS, FL
Julio M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Service guys need to learn how to treat customers well
12/25/2025
Julio, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (954) 247-3000. We look forward to hearing from you.
COCONUT CREEK, FL
Joe V|2011 Chevrolet Silverado
Confirmed Service Customer
12/25/2025
I have been coming there for 8 plus years and everything hasn’t always gone as planned. But they always go above and beyond to make things right. I’m thankful for the service.
12/25/2025
Joe, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORAL SPRINGS, FL
Reginald T|2019 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Literally took 4 hours for an oil change and a tire rotation. RIDICULOUS!
12/15/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 245-0785 to discuss your concerns, as your satisfaction is of utmost importance to us.
MIRAMAR, FL
Bryan C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
Great people and experience!
JESSE HENRY
12/19/2025
Bryan, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
DAVIE, FL
Daniel M|2019 Chevrolet Tahoe
Confirmed Service Customer
12/18/2025
Brandon is always informative and clear about what is needed for my vehicle. When ever he works on it, it always feels like a new vehicle once he is finished,
12/19/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CORAL SPRINGS, FL
Brianna K|2015 Chevrolet Impala
Confirmed Service Customer
12/19/2025
My service advisor Sam came off extremely sarcastic at first. Kept reiterating the price as if I didn’t hear it the first time. I asked him to explain my diagnoses he said “ I don’t know what to tell you” well your the expert your suppose to know. Anyway eddy explained it to me. I wish customer care and customer experience was taken alittle more seriously but hey. I’m just a number lol
12/21/2025
Brianna, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our General Sales Manager at 954-247-3000 when you have a chance. Thank you, and we look forward to hearing from you.
boca, FL
Deana H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
Visiting the service department is a breeze when you have Matthew Gonsalves as your service advisor, he is great to work with!!
12/21/2025
We appreciate your positive review about your recent experience with us! Thank you for choosing Lou Bachrodt Chevrolet and we hope to see you again.
COCONUT CREEK, FL
Courtney H|2026 Chevrolet Trax
Confirmed Sales Customer
12/22/2025
It was a good experience
JASON DUTTON
12/23/2025
Courtney, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
POMPANO BEACH, FL
Stacey H|2025 Chevrolet Blazer
Confirmed Sales Customer
12/24/2025
Mo was amazing and have purchased my last three vehicles from him in 10 years
DENNISTON MCKITTY
12/25/2025
Stacey, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
OAKLAND PARK, FL
Luis E|2020 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
when I drop off my car, informed the associate that took care of me at my arrival that the tire pressure alarm was on, even advise him that happened before and it wasn't lack of air but the sensor, that I checked in the screen menu and was the rear passenger tire sensor that was off and the light warning in the screen was bothering me; he acknowledged the info, car went through service, and when I was getting out of the dealer the tire pressure alarm was on!!, need to go back, drop of the car again, and waste an hour in the waiting room, it may me get back to work late, it is the main reason I scheduled the appointment for 7:30AM, I have to be in my office and 9:30AM and want to wait for the car, not leaving it.
12/27/2025
We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (954) 245-0785. We look forward to hearing from you.
WESTON, FL
Jarrett H|2021 Chevrolet Camaro
Confirmed Service Customer
12/29/2025
Very professional due to stressful environment, one on one customer service A+
12/30/2025
Jarrett, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
NORTH LAUDERDALE, FL
Norman C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/31/2025
The service provided (I interacted primarily with Brandon) was excellent. Also, the use of technology to perform a visual external inspection was impressive. However, some of the prices for work that needed to be done were not competitive. I had all the recommended work done for convenience, but I may consider other options the next time around.
1/1/2026
Norman, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PARKLAND, FL
Kenneth C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/8/2026
Jessie was great to work with, everyone was very friendly, large inventory, good deal.
SEBASTIAN LAUB
1/9/2026
Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
PEMBROKE PINES, FL
Suramya A|2026 Chevrolet Corvette ZR1
Confirmed Service Customer
1/13/2026
Service advisor Lincoln was excellent.
1/13/2026
We're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Michael S|2022 Chevrolet Suburban
Confirmed Service Customer
1/14/2026
took 3 days and for me to drive there to screa, and yell to have you program and sell me 2 new keys .......i have nothing ..NOTHING but horrible experience with your entire company
1/15/2026
Michael, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (954) 247-3000 so we can work towards a resolution.
BOCA RATON, FL
Jeff F|2023 Chevrolet Corvette Stingray
Confirmed Service Customer
1/16/2026
The entire process was seamless. Thanks to Charlie. Communication was excellent, the actual repair to my car was also excellent.
1/16/2026
We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BOCA RATON, FL
Willa W|2024 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
The Service Department at Lou Bachrodt Chevrolet in Coconut Creek is Outstanding! I was greeted by a very nice young man from Service who explained where to drive my car into the Service Lane. Then Mr. Lincoln, my terrific Service Consultant, greeted me at my car and he and his nice associate invited me into their office where Mr. Lincoln inquired about my 2024 Chevy Equinox concerns. I then went to the very nice waiting area with comfortable chairs, a Big Screen TV, a very nice 'Chevy Gift Store' and a Wonderful coffee maker that makes: Cafée Lattée, Cappuccino, Cafée Americana, etc.! I highly recommend the Service Team at Lou Bacheodt in Coconut Creek on the east side of State Road 7 just south of The Sawgrass,! Sincerely, W.W. Willis A First Time Chevrolet Owner/Leasor
1/16/2026
Willa, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
PARKLAND, FL
Leonardo L|2026 Chevrolet Suburban
Confirmed Sales Customer
12/31/2025
Muy buenas
RODRIGO CARDOSO
12/31/2025
Leonardo, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Si tienes alguna otra pregunta, no dudes en llamarnos. ¡Siempre estaremos encantados de ayudarte!
MIRAMAR, FL
Brian S|2005 Chevrolet Corvette
Confirmed Service Customer
12/31/2025
Lincoln and Mathew went the extra mile for continued quality of care for the service to my Mustang and Corvette. Thank you. Sincerely, Brian D. Scheur, MPA
1/2/2026
Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!
BOCA RATON, FL
Thiago A|2023 Chevrolet Tahoe
Confirmed Service Customer
12/31/2025
Sam at services is the best!
1/1/2026
Thiago, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
PARKLAND, FL
David M|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
Checked in on time for appointment. Service completed in 90 minutes.
1/3/2026
David, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOCA RATON, FL
Rose L|2026 Chevrolet Trax
Confirmed Sales Customer
1/5/2026
The people were very friendly, professional and courteous.
NASHIRU OHIOMOJE
1/6/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COCONUT CREEK, FL
Michael F|2024 Chevrolet Trax
Confirmed Service Customer
1/13/2026
The work was completed a day sooner than originally stated. Happy with that. However, I am concerned that my relatively new vehicle, 26 months, blew a fuel pump, from what I was told. There was something else but I don't have the receipt in front of me to reference. That is very concerning. Also, I was a little bummed the car wasn't run through the carwash after having it for 3 days and left under a tree when I picked it up. Trees have birds and birds don't care what's under the branch they're sitting on when they go to the bathroom Other than that, my truck is running. That's all I need!
1/14/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Sales Manager at 954-247-3000 to discuss your concerns, as your satisfaction is of utmost importance to us.
COCONUT CREEK, FL
Thomas A|2019 Chevrolet Corvette
Confirmed Service Customer
1/17/2026
Brandon served me and was excellent. Covered any concerns I had. Easy to deal with. Service tech changed battery. Waiting area fine and enjoyed the 2 hours I spent there waiting.
1/17/2026
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Lou Bachrodt Chevrolet! If you have any further questions, please don't hesitate to reach out!
PARKLAND, FL
Alberto S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/20/2026
Renee Smith and Craig Tasso treated me like a true VIP. Will definitely see them again if I need another vehicle.
RENEE SMITH
1/21/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
N LAUDERDALE, FL
Dawn W|2024 Chevrolet Equinox
Confirmed Service Customer
1/17/2026
The scheduling of this appointment was disappointing. My original appointment was for Friday, January 9 at 3:00 pm. This appointment was scheduled on-line at least a month in advance. I had requested the same service representative that I had for my previous. However, the system changed the service representative without notifying me. Strike 1. The next issue occurred when I arrive for the appointment and was informed by Brandon (not my selected service rep) that there was "No way that he could honor my appointment, since 2 guys had called out sick". He further explained that he had called me to let me know but did not leave a voicemail. Strike 2. Then when I asked what phone number he called, he had to look up my phone number on the computer, despite the fact that he indicated he had called me using his personal phone - which he went on to mention that sometimes can show up as a SPAM call. Strike 3. He offered no understanding or concern for the inconvenience and simply offered to re-schedule my appoint for the next day - Saturday, January 10 @ 8 am - again - no concern for my inconvenience. Suggestion: tell ALL service Reps to own up to the truth. When they FORGET to contact a customer to tell them their appointment needs to be changed - OWN IT - BE HONEST! Lies only serve to make the customer more irritated than the just having to return on their only day off at 8 am. Customer service is a delicate balance that your service team needs still needs to learn. The service rep. Jacob was friendly and professional. He was upfront about the time it would take for the service being done and kept me informed the entire time. He even apologized for the inconvenience of my original appointment not being honored. Then he made sure that the checkout was handled quickly and efficiently. Basic common courtesy. Strongly suggest that some of the other service reps could do with a reminder of these simple but effective customer service techniques. An "I'm sorry" goes a long way, as opposed to a lie.
1/18/2026
Thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
DEERFIELD BEACH, FL
Deana H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/28/2026
Since we have three Chevy trucks in the household, it is imperative to get timely, great service when needed. Matthew Gonsalves has definitely provided great service to my family, as well as being very responsive in communications. We value this relationship!
1/29/2026
Deana, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COCONUT CREEK, FL